Help & Support

Frequently Asked Questions

  • Be at least 18 years old.
  • Be eligible to work in the country. 
  • Consent to an ID check. This helps keep our platform safe for all users.
  • Have a bank account with a financial institution to get paid.
  • Have a smartphone.
  • Submit a copy of your basic check certificate from the Disclosure and Barring Service (DBS) or Disclosure Scotland.

Email verification is an extra layer of security to sign up for your UKTal account. When you enter your email address, you’ll receive a code which is sent to the provided email address. This verification helps make sure that the email address you provided is correct, and you can access your email. You will need this code to activate your account. Please check your Spam folder also for this code. The time it takes to receive this code may vary, depending on your email provider. You will receive a four-digit login code to enter.

Your central or local government might require you to obtain a business license or VAT to provide your service to the general public. UKTal does not investigate the background of freelancers, but you must comply with our terms and the relevant laws. Please verify with your local authority since country and local business requirements vary. Please be aware of any requirements or restrictions your government imposes on individuals, small businesses, and their owners.

We  currently use Woocommerce as our payment gateway. It supports all the major payment methods including Paystack. We are working to include other payment gateways soon. freelancers and Employers are able to see when a job is funded, and our process is transparent. 

The payment processing time could be as quickly as possible. As soon as employer acknowledges satisfaction the earning is released.

It’s free to post your task here. In fact, you can post multiple tasks or projects.

We carefully verify a freelancer‘s identity, the accuracy of the information on their profile before allowing them onto our the UKTal network. This process is to ensure that Employers cat trust n provider. However, we do not do background or credit checks for freelancers who apply to join UKTal.

We do not conduct background screening checks for freelancers, but reserve the right to do so if doubts exist or we get suspicious. Such a provider’s profile is deleted. We may ask for further identification before the release of huge sums of money. Additionally, we crosscheck the identity of many of the listed provider and may contact them to require additional documents. If you have a reason to doubt any provider, please let us know. Learn more about our Safety & Trust.

Our goal is to provide a safe environment for both the freelancers and Employers. We want to make sure your account is real, and to help ensure that UKTal remains a professional, secure marketplace that Employers and freelancers can trust.

ID verification is mandatory for legal professionals, but optional for other users due to the need to curate the professionals, and to maintain the integrity of the marketplace.

You will be allowed you a reasonable time to verify your ID. If you are unable to verify your ID, you will not be able to offer your services or submit proposals to jobs and projects.

We suggest you use your passport, driving licence or a government-issued ID. Any ID used must be valid.t

Yes. We use a secure, encrypted HTTPS to upload your ID to our website. We do not share this information with any third party.

The UKTal admin will compare your uploaded ID with the rest of your profile information to make sure they are accurate. We may contact you if we need further information. Beyond this, we only store the document during ID verification attempts.

It is likely because your profile has not been approved. It may not imply that your profile was rejected, but it’s most likely that you have not completed all the required profile fields.

None of the information you submit will be shared with anyone outside UKTal unless you give your permission. Our Administration will verify your details, and only the document name is stored.

 

You can decide the categories in which you task and the skills you use. For some categories, you don’t necessarily need previous experience (like Delivery or Errands). 

UKTal is marketplace is only for legal services and legal support services. Other services may not be posted. We reserve the right to delete any posting that is not in compliance with our Terms and Conditions. We do not have any limits on how many tasks a employer can list.

Not necessarily. However, at some point when you have to contact another member, post a task or work as a provider, we require some information to continue.

Once you complete registration steps including creating your profile, make sure you set schedule availability to show up in Employers search results. If you don’t get contacted, consider adjusting your rates, your work area, adding availability and additional categories, and editing your profile information to make sure it’s clear to Employers which services you offer.

A consumer can complete a job or project by going to the Ongoing Jobs section of Dashboard and clicking View Details button to go to job history page. Then click View History, and you will see the history page where you can select Completed.
Go to Payout Setting and select your payment withdrawal method.

The legal service freelancers and lawyers on our platform are independent freelancers. Many jurisdictions require professionals to have indemnity insurance covering the type of work they do, but public liability insurance isn’t a legal requirement for freelancers. However, many freelancers get liability insurance when they get a job from a employer that requires it, and we encourage all our freelancers to have liability insurance coverage that will protect them from bearing the financial burden of a lawsuit or other claims. A employer also has the choice to make this a requirement.

UKTal is cloud based and collaborator could come from anywhere

Each self-employed freelancer sets their own rates which are usually negotiable depending on number of hours and job conditions..

UKTal’s commission is included in the freelancer’s published rate.

Each self-employed carer transacting via our platform is covered b a self-employed carer’s insurance policy. The insurance policy is only valid if the carer contracts via the platform.
Need help? Click here to contact us — For urgent issues, we aim to respond within 24 hours.